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Sysmex Academy supports high quality education of our partners throughout the EMEA region to guarantee first class application and technical support, but also to share our scientific expertise.
We believe that providing a great learning experience is the key to ensure a solid knowledge transfer, and that is what we focus on. It helps us build more relevant, efficient, and hopefully more enjoyable training programs.
Our efforts are engaged towards different benefits:
Delivering the best training to our employees and distributors via internal certification programs. This occurs in our main Academy in Norderstedt, Germany and in our “satellite academies” all over EMEA.
Providing high-quality training for our customers in various formats, from product-related tutorials to scientific topics. This includes:
- Multilingual digital training content (videos, interactive web-based trainings)
- Classroom training in our education centres across EMEA
- Live and recorded scientific webinars
- Training on request on your premises and regional events
You will find all our training activities on your e-learning portal Sysmex Academy Online, featuring a catalogue adapted to local needs.
Since knowledge is an important part of our business and one of the key reasons for our success, we devote a great deal of time to training our staff. We want our training to reflect the quality of our products and service, which incorporate the latest developments and research.
Everyone is committed to continuous learning and improvement so that they can pass the latest knowledge to you and address your immediate issues as a Sysmex customer.
All the specialists that visit our customers are trained first-hand in their areas of expertise. This training is modular and builds on existing knowledge. After a certain period of time, all training needs to be revalidated, for which we use company-specific certification programmes.
Sysmex trainers are product experts that have qualified in our own train-the-trainer programmes. This includes training about education and learning methodologies.